Non-Refundable Policy At Online Beri – Ecommerce Expert, we are dedicated to delivering Account Management Services and Courses/ LiveTraining Programs that help sellers grow their online business on platforms like Amazon, Flipkart, Meesho, and others. To ensure clarity and fairness for all clients, please note the following Non-Refundable Policy: 

1. Account Management Services

• All payments made towards our Account Management Services are non-refundable once the service has started.
• The service is considered “started” once we have initiated any work, including but not limited to account audits, listing creation/optimization, ad setup, catalog uploads, or any other agreed activity.
• If you choose to discontinue the service before the agreed term, no partial or pro-rated refunds will be issued, except in the rare case mentioned in Section 4.

2. Courses and Training Programs

• All payments for our Courses, Workshops, Webinars, and Training Programs (online or offline) are strictly non-refundable.
• Once you have enrolled and received access to course materials, live classes, recordings, or any digital resources, no refund will be processed under any circumstances.
• Failure to attend a scheduled training session, live class, or workshop will not entitle you to a refund.

3. Payment Confirmation

• By making a payment for our services or training, you acknowledge that you have read, understood, and agreed to this Non-Refundable Policy.
• We strongly encourage you to review our offerings, ask questions, and clarify any doubts before making a purchase or enrolling.

4. Exceptional Circumstances

• In the rarest circumstances, if a refund request is approved by Online Beri – Ecommerce Expert, a maximum of 25% of the total amount paid will be refunded.
• Such cases will be evaluated strictly on a case-by-case basis and at the sole discretion of our management.